Microsoft Corp said Wednesday that it has restored all of its cloud services after a network outage knocked out its Azure cloud platform along with applications such as teams and Outlook, used by millions of people around the world.
The Azure status page showed that services were affected in the Americas, Europe, Asia Pacific, the Middle East, and Africa. Only services in China and its platform for governments were not affected.
late in the morning azure said most customers should have seen business resume services after a full Microsoft Wide Area Network (WAN) recovery.
An outage to Azure, which has 15 million corporate customers and more than 500 million active users, according to data from Microsoftit can affect multiple services and create a ripple effect, since almost all the largest companies in the world use the platform.
Businesses are increasingly relying on online platforms after the pandemic caused an increase in the number of employees working from home.
Previously, Microsoft said that it had determined that a network connectivity issue with devices over the Microsoft WAN was occurring. This affects the connectivity between customers on the Internet to Azure, as well as connectivity between services in data centers, he said.
Microsoft later tweeted that it had rolled back a network change that it believed it was causing the problem and that it was using “additional infrastructure to speed up the recovery process.”
Microsoft did not disclose the number of users affected by the outage, but data from the outage tracking website downdetector they showed thousands of incidents on all continents.
The Downdetector site tracks outages by collecting status reports from various sources, including users.
The business in the cloud Microsoft had helped shore up its fiscal second-quarter earnings on Tuesday.
The company forecast third-quarter revenue in its so-called intelligent cloud business to be between $21.7 billion and $22 billion, despite concerns that the lucrative cloud segment for large technology companies could be hit hard by customer spending cuts.
Azure’s share of the market for computing in the cloud rose to 30% in 2022, behind Amazon’s AWS, according to estimates by BofA Global Research.
Microsoft joined other big tech companies that have resorted to layoffs to weather the weak economy, announcing last week that it was cutting more than 10,000 jobs.